American Airlines Cancellation Policy

If customers need to cancel their flights because of an emergency or change of plans, American Airlines has a cancellation policy that makes it convenient. The American Airlines Cancellation Policy ensures you can cancel your flight and get a refund if necessary.

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American Airlines Cancellation Policy

How to cancel American Airlines flight: Steps

To help you understand how it works, we’ve put together a step-by-step process. Here are the steps:

  • Visit the official American Airline website
  • Click on the “My Trip”
  • Enter a six-digit booking reference with the passenger’s last name, Provide the relevant details as they exactly match your American Airlines flight booking details.
  • Click on the “cancel my reservation” tab, American Airlines will ask you to confirm that you want to cancel your booking.
  • If your flight is eligible for
    a refund, it will let you know before asking you to cancel.
  • Once the cancellation has started, you will get an email that has a refund code and your ticket number. You should keep this email safe so that you rebook or use the value of the ticket for future travel.

American Airlines Cancel Flight by Phone

In certain countries and regions, the price for a trip ticketed by American Airlines Reservations offices, airport ticket counters, or travel centers is subject to a service charge.

LanguagePhoneHours (CT)
English800-433-730024 hours
Spanish800-633-371124 hours
French800-756-86137 a.m. – 6 p.m.
Portuguese866-824-87176 a.m. – 7 p.m.
Creole800-833-57677 a.m. – 4 p.m.
Japanese800-237-002724 hours
Mandarin Chinese800-492-809524 hours
Hearing & speech impairedDial 711 to be connected through the National Relay Service24 hours

American Airlines Cancel Flight at the Airport

Additionally, aspirants can also seek professional help at the airport ticket counter. Take all relevant documents along with you to support the request.

American Airlines Cancellation Policy

You can cancel AA flight. But you have a few options to do so. Making travel plans these days can be unpredictable and many times out of your control, but the airline has simplified policies to add flexibility for passengers. Here’s what you need to know before canceling an American Airlines flight

  • American Airlines customers can cancel their flight at no charge. Excited? There are a couple of rules that you need to follow:
    • Ticket must be purchased at least 7 days prior to travel and
    • secondly, the cancellation request must be made within 24 hours after purchase.
  • American Airlines only offers cancellation on tickets made directly with them. If you bought your ticket from a travel agent or website, you must contact the agency directly.
  • If you purchase a refundable ticket, you are eligible to cancel your flight and receive a full refund. You can do this online or by contacting reservations.
  • Further, people can execute online or offline systems for reservation cancellations. Make sure to perform the flight cancellation process in the same way you used during the booking.
  • Remember, if you cancel the AA flight after 24-hour risk-free window, there is a cancellation fee.
  • If you purchase a nonrefundable ticket, you are not eligible for a refund after the 24 hour grace period. However, if you cancel a flight before departure, you can apply the unused value of eligible fares toward a future trip as long as the new flight takes place within one year of the original ticket issue date.
  • AA no-show policy states that if a flight is not used, there will be no refund.
  • However, if a person cancels the ticket due to an emergency, they do not have to pay anything.

Currently, you are allowed to make changes to your trip once only. And although the change fees will be waived, you may still owe any difference in the ticket price. But if your new flight is less expensive than the value of your original ticket, American Airlines will issue you a travel credit for the difference.

For more, American Airlines passengers can speak directly with experts at 800-433-7300 (toll-free).

American Airlines Cancellation Fee:

For American Airlines, canceling or changing a reservation is very flexible and it charges up to $750 for the cancellation and changes but $750 is maximum and non-refundable for international travel. For domestic travel, it costs $200.

  • Basic Economy tickets cannot be cancelled and entire ticket value is considered as a cancellation fee.
  • You have to pay US$250 for domestic and US$300 for international flights to cancel Economy and Premium Economy tickets.
  • Similarly, Cancelling American Airlines Non-refundable tickets requires a fee of US$250 or domestic and US$750 for international flight tickets.
  • The cancellation fee is between $100 and $500 to terminate refundable and award tickets.
  • Furthermore, American Airlines Cancellation Fee depends on the type of fare you booked and when you booked it.

American Airlines Cancellation Policy for Basic Economy

If you’re flying American Airlines and have a basic economy ticket, we suggest you be aware of the American Airlines cancellation policy. This information will save you a lot of money and time. Basic economy tickets are non-refundable and non-changeable, so if you need to cancel your flight or make a change, you’ll be out of luck.

American Airlines doesn’t offer refunds on basic economy tickets. Basic economy is a travel class that offers the least amount of flexibility available. The ticket is nonrefundable and nontransferable. American’s policy states: “If you purchase a Basic Economy ticket, there are no changes or refunds permitted.”

American Airlines charges a $200 fee for basic economy tickets. If you cancel your flight, you’ll be charged that fee plus any applicable change fees. In addition, if you make any changes to your flight, including canceling it, you’ll also be charged the change fee. Basic economy fares are always subject to change fees, but they weren’t specifically mentioned in the airline’s old policy.

American Airlines Cancellation Policy for Main Cabin fare

Main Cabin Fare allows you to change or cancel your reservation any time. But if you want to the ticket without penalty, the reservation should be made at least 24 hours before the scheduled departure time. If you cancel your reservation after the 24-hour cutoff or do not show up for your flight, you will be charged a change or cancellation fee

The airline announced changes to its fees for Main Cabin fares. If you change or cancel your reservation after the 24-hour cutoff, or if you do not show up for your flight, you will be charged $200 per person. In addition, if you make any changes to your flight, including canceling it, you’ll also be charged the change fee.

American Airlines Ticket Cancellation for Refundable Tickets

As per American Airlines ticket cancellation policy, if your ticket is refundable and you cancel it before departure, no cancellation fee will be charged. If a credit card was used for payment, the refund will be credited to your account within 7 days (it may take 1 – 2 billing cycles to reflect on your card statement).

Passengers are allowed to apply for unused value for their tickets for future travel as per the fare rule, if:

  • The ticket is canceled before the scheduled flight departure.
  • Your new trip begins no later than the original ticket purchase.

American Airlines Cancellation Policy for Non-Refundable Tickets

American Airlines’ cancellation policy has been modified and made more passenger-friendly. It is no longer necessary to pay a fee for nonrefundable tickets on domestic flights or international flights. This means you can cancel your flight before departure without paying the fee, as long as you cancel before departure time.

Remember that you can change your flight for free as long as you do so at least two weeks before your original departure date.

  • If a passenger purchases a ticket and has to cancel it within 24 hours of buying it, they will get back the full amount. The ticket must be purchased at least two days before the departure date.
  • In the case of your death or that of your traveling companion, you can get a refund in the original form of payment.
  • If the American Airlines reschedules a flight for 61 minutes or more from the original scheduled departure.
  • If you are a member of the military or if your area has been affected by a disaster, you may be able to get a refund in the form of a check.

Note: Non-refundable tickets are eligible for a refund if a passenger/co-passenger dies or receives military orders, as long as you can provide supporting documentation. 

American Airlines -AA Cancellation Policy for Award Tickets

AA offers passengers the opportunity to exchange their award tickets for free, as long as the origin and destination remain the same.

American Airlines no longer charges cancellation or redeposit fees for award tickets. The value of your award ticket will be credited back into your account for future use.

American Airlines 24 hour Cancellation Policy

American Airlines 24-Hour Cancellation Policy The American Airlines 24-hour cancellation policy applies to all flight tickets. This policy ensures that customers can get a full refund if they change their minds about the flight.

The American Airlines 24 hour cancellation period begins when your ticket purchase transaction is complete. This means that it starts when American Airlines confirms the ticket purchase with their servers, not when you pay for your ticket. If your check-in desk has closed before this process takes place, you have not been able to purchase a ticket.

If you want a refund, you will have to go back and try again another day. All regular, unrestricted fares qualify for this American Airlines 24-hour cancellation policy.

This means that if you purchase a discounted fare (for example, student, military, senior citizen) or a restricted fare (for example, last-minute/walk-up), the American Airlines Cancellation policy allows you to cancel the ticket, but it does not guarantee that they will approve a refund of your ticket if you change your mind.

You have purchased a AA ticket and need to cancel your flight, you can call Customer Service to see if they will refund your ticket. If you have purchased a ticket within the last 24 hours, it is eligible for a refund.

If you purchase a ticket at 10:00 am and decide that you want to cancel it at 10:05 am, there is no guarantee that you will be able to get a refund. This is because your ticket purchase was not completed within the required 24 hour time period.

Beyond 24 hours, a few tickets have a minimal or mandatory American Airlines cancellation fee. We have put together an inventory of the ticket types and their cancellation fees.

What to do when American Airlines Cancelled my flight?

If your flight was canceled due to reasons outside of American Airlines’ control, you’ll be entitled to a refund to you’ll be boarded on the next available flight subject to seat availability.

when you are not boarded to your final destination by 11:59 p.m., you will be provided hotel accommodation at the connecting airport free of charge, subject to availability.

When your flight was canceled due to reasons beyond American Airlines’ control, such as extreme weather conditions, you will have to pay for your accommodation and meals. You also have the option to ask for a refund for the unused portion of your ticket and fees.

What will happen if I cancel my American Airlines flight?

Depending on what type of ticket you’ve purchased, and if it is refundable or non-refundable.

  • If you’re holding a Basic Economy ticket, you’re not allowed to cancel and apply for a refund after the 24-hour grace period. 
  • If you’re holding a refundable ticket, you can cancel your flight before departure and the amount will be refunded to your original payment method.
  • Holding a non-refundable ticket, a cancellation fee of $200 will be charged for domestic flights and $200–750 for international flights, depending on your fare type. You will receive the refund in the form of an eVoucher, minus the cancellation fee.
  • If you are holding an award ticket, you can cancel it for free. The value of your ticket will be credited back into your account so that you can use it in the future.

How rebook American Airlines Cancelled flight

If you need to make changes to your flight, call reservations or access it online. Here’s how to change your flight online:

  • Go to and find the “Manage trips/Check-in” option on the homepage. Enter your record locator number and look for the “Change trip” option to make your desired changes.
  • AAdvantage members can log into their accounts and change reservations in “My trips/Check-in.” After logging into your account, find the “Change trip” option.
  • The website and mobile app of the American Airlines allows you to check in, change your seat, choose your boarding group, rebook your flight and more. The website also offers a “My Trips” section that allows you to view all of your upcoming flights at once.

If you don’t see the “Change trip” option after entering your trip, you need to call American Airlines Reservations.

American Airlines Cancellation Policy in Covid Pandemic.

American Airlines is an American airline that is giving you more flexibility and freedom when traveling. They’re making your travel experience easier by offering even more options of where to fly and what seat you want, while still providing the best service.

Here’s what you can expect:

  • American Airlines announced that it will not charge change fees for all domestic, short-haul international, and select long-haul international flights on Premium Cabin, Premium Economy and Main Cabin fares. Basic Economy fares bought on or after April 1, 2021 are nonrefundable and nonchangeable.
  • You can fly standby on earlier domestic flights to the same destination on the same day. This includes Puerto Rico and the U.S. Virgin Islands.
  • If you buy Basic Economy fares, you may now purchase additional amenities. These include upgrades, seats, priority boarding and same-day flight changes.
  • AAdvantage® elite members may apply for their travel benefits on all tickets, including on Basic Economy fares.

What Is the Refund Policy of American Airlines?

There are a few factors that affect the refund of your American Airlines ticket. You must cancel your ticket properly and make sure it is refundable. Then, you must follow the American Airlines Refund Policy.

  • The refund amount will transfer after 7 to 10 working days or depending on the payment mode.
  • If you have successfully canceled your booked ticket so the refund amount will credit to the same bank account number which was used for the duration of the booking.
  • Passengers have canceled any award ticket then that would be non-refundable.

What services can passengers request a refund for?

If you have booked a flight with American Airlines, you can request a refund for the following services:

  • Baggage fees
  • Pet fees
  • Priority
  • Preferred seats
  • Main cabin Additional seats
  • Same day flight change
  • The ticket of a dead passenger

How to Get a Refund for American Airlines Flight Tickets?

  • For an instant refund, just visit the official website of American Airlines using any web browser.
  • Scroll down and pick the Receipts and refunds option under the help section.
  • Then, hit on the refund request and enter the ticket number and passenger’s last name in the box
  • Finally, hit on the Submit button and wait for 48 working hours and American airlines will approve the refund request

If you are facing any issue with refund requests, you can contact the American Airlines help desk. Connect with a representative and share your problem.

How to Get Refund for American Airlines Cancelled Flights?

If you have to cancel your plans and do not wish to travel, but still want to get the value of your flight ticket. Then you can transfer the amount of the canceled ticket to a travel credit fund which will be used for future bookings.

Because of the COVID-19, the actual refund for cancellation flights is getting continuously up and down. So, before starting the cancellation process, passengers want to connect with a travel specialist.


What is American Airlines Cancellation Policy?

The American Airlines Cancellation Policy is governed by the fare class purchased (e.g., Anytime, Full Flexible, etc.) American Airlines Cancellation Policy begins when you purchase a refundable or non-refundable ticket and ends 48 hours after the ticket purchase.

American Airlines partially refundable cancellation policy begins when you purchase the American Airlines reservation and ends ten days before your departure date.

When do I need to Cancel my American Airlines Ticket?

American Airlines states in their cancellation policy that you must submit a request for an American airlines ticket change or cancellation at least 72 hours before your flight’s scheduled departure time. Otherwise, depending on the American airlines fare class purchased, The Airlines may charge you up to 100% of the total fare plus tax.

How can I cancel my flight on American Airlines?

You can cancel your flight on American Airlines online or by phone. Cancel it online if you had purchased your ticket directly from American Airlines’ website, app, or ticket office. You can also cancel by phone by calling American Airlines. However, if you had purchased your ticket from a travel agent, you must contact them directly to cancel your flight.

To cancel your American Airlines flight online, visit, click on Manage trips/Check-in, enter the required information to find your flight/itinerary, select your flight and cancel it by following the prompts.

American Airlines Cancel Flight via Phone Call

One of the best alternatives to digital technology is human interaction. You can call and talk to them about your problem. The staff will then be able to help you with your cancellation process.

Customer Helpdesk Number: 800-433-7300

American Airlines Cancel Flight at the Airport

Additionally, aspirants can seek professional help at the airport ticket counter. They should take all relevant documents along with them to support the request.

What to do when the American Airlines flight is canceled at the last minute?

If you are traveling to the United States, there is a rare chance that your trip could be canceled due to bad weather. If this happens, always check your email or go to the American Airlines kiosk at the airport. They will notify you of your cancellation and will give you a reason why it happened. You can either reschedule your next available flight for free.

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